As a prominent leader in healthcare, Citrafarm is dedicated to enhancing accessibility and quality across the pharmaceutical industry. With a century-long commitment to integrity and excellence, our operations in Hungary and across Asia consistently uphold the highest standards. We are not only a partner to regulators but also a thought leader in the industry.

Our Quality Management System

Our Quality Management System rigorously adheres to international guidelines. Our facilities, certified to meet select ISO standards, GDP, and GMP requirements, underscore our commitment to quality. Citrafarm’s Quality Roadmap revolves around People, Process, and Technology, adapting continuously to meet evolving compliance demands and business needs.

Quality Roadmap Evolution

• 2022: Industry Quality Leadership
  We foster a robust quality culture through agile development of our people, ensuring our Quality Assurance aligns with strategic business goals and embraces digital transformation.

• 2023: Competitive Advantage through Quality Leadership
  Transparent career pathways in Quality Assurance attract top talent adept at navigating the complexities of regulatory compliance within the pharmaceutical sector.

• 2024: Value Creation through Quality Leadership
  We integrate Quality Assurance competencies as a core aspect of human capital development, establishing Citrafarm as a recognized authority in quality processes.

• 2025: Digitally-Enabled Quality Risk Management
  Our teams, proficient in digital applications, advance Citrafarm’s Quality 4.0, fully integrating it within our technological landscape.

• 2026: Broad Expertise in Quality
  Acknowledged as regional Quality experts, our management system sets the industry benchmark, influencing clients, governments, regulators, and educators alike.

Vision and Mission

• Vision:
  Citrafarm strives to make healthcare more accessible by setting the highest quality standards that respond to the community’s needs. We continuously develop our teams to enhance organizational quality and assure a harmonized implementation of our Quality Management System across all operations.

• Mission:
  We aim to exceed our healthcare partners’ expectations by embedding quality throughout our processes, systems, and infrastructure. Citrafarm designs quality initiatives to enhance business and operational efficiency and effectiveness.

Policy and Certifications

At Citrafarm, every team member is a practitioner of quality, adhering to our rigorous culture of excellence. We establish and monitor key quality indicators and trends, serving as the core competence center for quality across all stakeholder interactions.

• Certifications Include:

  • GMP Certification
  • GDP Certification
  • GDPMD Certification
  • ISO 9001, ISO 13485, ISO 14001, ISO 45001, ISO 27001
  • TAPA FSR – 2017 Level A

• Licenses:

  • Importer/Distributor/Wholesaler for Controlled Drugs, Medicinal Products, Cytotoxic Products, Medical Devices
  • Manufacturing license for Secondary Repackaging